RESPONSIBLE FOR THE TREATMENT

The Data Controller is TERALCO SOLUTIONS SL, C/ Severo Ochoa 46, Planta 2, 03203, Elche (ALICANTE).

Privacy Principles

At TERALCO SOLUTIONS SL we are committed to working continuously to guarantee privacy in the processing of your personal data, and to offer you the most complete and clear information that we can at all times. We encourage you to read this section carefully before providing us with your personal data.
If you are under fourteen years of age, we ask you not to provide us with your data without the consent of your parents.
In this section we inform you of how we treat the data of people who are related to our organization. Starting with our principles:
– We do not request personal information, unless it is necessary to provide you with the services you require.
– We never share personal information with anyone, except to comply with the law, or we have your express authorization.
– We will never use your personal data for purposes other than those expressed in this privacy policy.
– Your data will always be treated with a level of protection appropriate to data protection legislation, and we will not subject them to automated decisions.

We have written this privacy policy taking into account the requirements of current data protection legislation:
– Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD).
– Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD).
– Royal Decree 1720/2007, of December 21 (RLOPD).

This privacy policy is written on December 6, 2018.
Due to the modification of treatment criteria, in order to facilitate its understanding or adapt it to current legislation, it is possible that we modify this privacy policy. We will update the date of it, so you can check its validity.

Treatments we perform

TREATMENT OF EMPLOYEES

Legal Basis: RGPD: 6.1.b) Treatment necessary for the execution of a contract in which the interested party is a party or for the application at the request of the latter of pre-contractual measures.
RGPD: 6.1.c) Processing necessary to comply with a legal obligation applicable to the data controller.
Royal Legislative Decree 2/2015, of October 23, which approves the revised text of the Workers' Statute Law.
Treatment Purposes: – Management of contracted personnel.
– Personal file. Time control. Training. Pension plans. Prevention of occupational hazards.
– Issuance of the staff payroll.
– Management of union activity.
Collective: Staff
Data Categories: – Name and surname, DNI/CIF/identification document, personnel registration number, Social Security/Mutuality number, address, signature and telephone number.
– Special categories of data: health data (sick leave, accidents at work and degree of disability, without including diagnoses), union affiliation, for the exclusive purposes of paying union dues (if applicable), union representative (if applicable). case), proof of attendance of own and third parties.
– Data of personal characteristics: Sex, marital status, nationality, age, date and place of birth and family data. Data on family circumstances: Date of registration and discharge, licenses, permits and authorizations.
– Academic and professional data: Degrees, training and professional experience.
– Details of employment and administrative career. Incompatibilities.
– Presence control data: date/time of entry and exit, reason for absence.
– Economic-financial data: Economic data on payroll, credits, loans, guarantees, tax deductions, loss of salaries corresponding to the previous job (if applicable), judicial withholdings (if applicable), other withholdings (if applicable) . Bank data.
Recipient Categories: – Entity entrusted with the management of occupational hazards.
– General Treasury of the Social Security.
– Union organizations.
- Financial entities.
- State Tax Administration Agency.
– Main contractors to whom we provide services as subcontractors.
International transfers: International data transfers are not planned.
Deletion Period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and from the processing of the data.
The economic data of this treatment activity will be kept under the provisions of Law 58/2003, of December 17, General Tax.
Security measures: Adapted to the requirements of Regulation (EU) 2016/679, General Data Protection Regulation.

TREATMENT OF CONTACTS

Legal Basis: Consent of the interested party
Treatment Purposes: Respond to your request, send you information and follow up on the request.
Collective: Contact persons, customers, suppliers
Data Categories: Name and surnames, telephone, email address
Recipient Categories: Data transfers to third parties are not contemplated.
International transfers: International data transfers are not planned.
Deletion Period: The contact data will be kept for an indefinite period, or until the interested party requests its deletion.
Security measures: Adapted to the requirements of Regulation (EU) 2016/679, General Data Protection Regulation.

TREATMENT OF PERSONAL RIGHTS ATTENTION (ARCO)

Legal Basis: RGPD: 6.1.c) Processing necessary to comply with a legal obligation applicable to the data controller.
General Data Protection Regulation.
Treatment Purposes: Respond to requests in the exercise of the rights established by the General Data Protection Regulation.
Collective: Natural persons who request it (employees, customers, suppliers, contact persons)
Data Categories: Name and surname, address, signature and telephone.
Recipient Categories: They may be communicated to the Control Authority (Spanish Data Protection Agency) within the framework of an investigation for protection of rights initiated by the interested party.
International transfers: International data transfers are not planned.
Deletion Period: They will be kept for a period of five years from the moment of the request.
Security measures: Adapted to the requirements of Regulation (EU) 2016/679, General Data Protection Regulation.

TREATMENT OF CANDIDATES SELECTION PROCESSES (HR)

Legal Basis: GDPR: 6.1.b) Necessary treatment for the execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures.
Treatment Purposes: Selection of personnel and provision of jobs.
Collective: Candidates submitted to job provision procedures.
Data Categories: – Name and surnames, DNI/CIF/Identification document, personnel registration number, address, signature and telephone number.
– Data of personal characteristics: Sex, marital status, nationality, age, date and place of birth and family data.
– Academic and professional data: Degrees, training and professional experience.
- Job detail data.
Recipient Categories: Your data will be used in the selection processes of the Teralco group companies:
Teralco Solutions SL, with CIF B42617829 and address at C/ Severo Ochoa 46, Planta 2, 03203, Elche (Alicante).
Teralco Gestión SL, with CIF B42614982 and address at C/ Severo Ochoa 46, Planta 2, 03203, Elche (Alicante).
Gexflow Solutions SL, with CIF B42617803 and address at C/ Severo Ochoa 46, Planta 2, 03203, Elche (Alicante).
Devcenter SL, with CIF B42549303 and address at Av. de Cartagena, 1, 03195, El Altet-Elche (Alicante).
Data transfers to third parties are not foreseen.
International transfers: International data transfers are not planned.
Deletion Period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and from the processing of the data.
Security measures: Adapted to the requirements of Regulation (EU) 2016/679, General Data Protection Regulation.

TREATMENT OF SUPPLIERS

Legal Basis: RGPD: 6.1.b) Treatment necessary for the execution of a contract in which the interested party is a party or for the application at the request of the latter of pre-contractual measures.
RGPD: 6.1.c) Processing necessary to comply with a legal obligation applicable to the data controller.
Royal Legislative Decree 2/2015, of October 23, which approves the revised text of the Workers' Statute Law.
Law 58/2003, of December 17, General Tax Law.
Treatment Purposes: – Acquisition of products and/or services that we need for the development of our activity.
– Control of subcontractors if applicable.
Collective: – Suppliers.
– Employees of our suppliers.
Data Categories: – Name and surnames, DNI / NIF / Identification document, address, signature and telephone.
– Employment detail data: job position. Occupational safety training.
– Economic, financial and insurance data: Bank details.
Recipient Categories: - Financial entities. (Bill Payment)
- State Tax Administration Agency.
International transfers: International data transfers are not planned.
Deletion Period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the processing of the data, in accordance with Law 58/2003, of December 17, General tax,
Security measures: Adapted to the requirements of Regulation (EU) 2016/679, General Data Protection Regulation.

TREATMENT OF CLIENTS

Legal Basis: RGPD: 6.1.a) The interested party gave their consent for the processing of their personal data for one or more specific purposes.
RGPD: 6.1.b) Treatment necessary for the execution of a contract in which the interested party is a party or for the application at the request of the latter of pre-contractual measures.
RGPD: 6.1.c) Processing necessary to comply with a legal obligation applicable to the data controller.
RGPD: 6.1.f) Processing necessary for the satisfaction of the legitimate interests of the data controller.

Royal Legislative Decree 2/2015, of October 23, which approves the revised text of the Workers' Statute Law.
Law 58/2003, of December 17, General Tax Law.
Treatment Purposes: Development of custom software projects

Collective: Clients
Data Categories: – Name and surnames, DNI / NIF / Identification document, address, signature and telephone.
– Economic, financial and insurance data: Bank details
Recipient Categories: - Financial entities.
- State Tax Administration Agency.
International transfers: International data transfers are not planned.
Deletion Period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the processing of the data, in accordance with Law 58/2003, of December 17, General tax,
Security measures: Adapted to the requirements of Regulation (EU) 2016/679, General Data Protection Regulation.

YOUR RIGHTS

You have the right to request a copy of your personal data, to rectify inaccurate data or complete it if it is incomplete, or delete it, when it is no longer necessary for the purposes for which it was collected.

You also have the right to limit the processing of your personal data and to obtain your personal data in a structured and readable format.

You can object to the processing of your personal data in some circumstances (in particular, where we do not have to process it to comply with a contractual or other legal requirement, or where the purpose of the processing is direct marketing).

Once you have given us your consent, you can withdraw it at any time. At that time we will stop processing your data or, where appropriate, we will stop doing so for that specific purpose. If you decide to withdraw your consent, this will not affect any processing that took place while your consent was in effect.

These rights may be limited; For example, if to fulfill your request we had to reveal data about another person, or if you ask us to delete some records that we are obliged to keep by a legal obligation or for a legitimate interest, such as the exercise of defense against claims. Or even in those cases where the right to freedom of expression and information should prevail.

You can contact us by any of the means indicated in the section Responsible for Treatment of this privacy policy, providing a copy of a document that proves your identity (usually the DNI).

Another of your rights is not to be the subject of a decision based solely on automated processing, including profiling that produces legal effects or affects you.

Faced with any violation of your rights, such as, for example, that we have not responded to your request, you have the right to file a claim with the Data Protection Control Authority. This can be the one from your country (if you live outside of Spain) or the Spanish Data Protection Agency (if you live in Spain).

Additional Information

Treatment of your data outside the European Economic Area.
For the indicated treatments, we can use the services of the following providers outside the European Economic Area, but covered by the Privacy Shield agreement, approved by the data protection authorities of the European Union.

Facebook/Instagram (FB Messenger): More information here
Google (Drive/Mail…): More information here.
Twitter: Social network micromessaging More information here 
Zoho: CRM (Relationship management with current and potential customers) More information here

Links to Third Party Websites.
Our website may, from time to time, contain links to other websites. It is your responsibility to ensure that you read the data protection policy and the legal conditions that apply to each site.

Third Party Data.
If you provide us with data from third parties, you assume the responsibility of informing them in advance as established in article 14 of the RGPD.