DIGITAL SOLUTIONS

Customer Management Program (CRM)

We implement the world's leading CRM
We integrate Salesforce and adapt it to the needs of your company. We improve the efficiency and enhance the scalability of your CRM to obtain the best results.
More than 40 projects implemented
We have developed more than 40 projects with a high success rate for our clients thanks to our high knowledge of technology and the support we provide in adapting to change.
We adapt to your business
Thanks to having a highly specialized team in custom implementations, we can develop practically any requirement that arises.
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What is CRM?

A CRM is a technological solution focused on customer relationship managementas well as business strategies. In this tool we can collect valuable information about contact data, business situations, sales funnel reports and also integrate it to prepare and update the personal information of customers or potential customers.

Thus, companies can be connected with customers, optimizing processes, improving profitability and driving business growth. This results in customer loyalty and satisfaction.

Advantages of the client management program

Optimize sales and improve profitability

 Identify and classify candidates quickly and accurately with our digital solutions to be able to trace all the necessary actions from a single application.

Improve your products or services

Thanks to obtaining data from different sources in a single cloud tool, you will be able to improve your products or services, since you will know your customers better.

Increase your income statement 

You will be able to have a more detailed vision of the information of your clients and in this way you will be able to identify and cross opportunities.

Improve efficiency and scalability
We carry out an analysis of the systems and processes of each company, detecting deficiencies and points of improvement to offer the most optimal technological solutions. That is, we adjust the configuration of the Salesforce platform to the real needs of each company until we achieve total customization.

CRM solutions to get your business off the ground

Projects escalated to other Salesforce platforms (Support, Marketing, Analytics, Community...)

Multidisciplinary team with experts in Business Intelligence, Big Data and Behavior Patterns

Optimal combination between experience and closeness

Specialists in complex integrations to ERP systems and other corporate applications

Development of extra functionalities

Experts in Apex, Salesforce's own language

Make with us the digital transformation of your company

Close more contracts with your clients

Your sales team will be able to quickly and accurately identify and classify candidates to be able to trace all the actions from a single mobile application: emails, calls, budgets...

Improve your products or services

thanks or obtaining data from social networks, online chat, calls... You will have a more complete vision of what your customers want and their perception, which will allow you to improve your offer.

Increase revenue and referrals from existing customers

The sales team will have a complete view of each existing customer and will use this information to identify up-sell and cross-sell opportunities.

Analyze and optimize your performance

through panels, which offer a real-time view of your company with just a glance, with the possibility of generating detailed reports at the moment. Make decisions with the power of analytics.

Projects that guarantee our success in CRM

Probelte
Optimize the commercial cycle, standardize sales processes of your commercial network of distributors.
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Sedge
Definition of a better commercial management operation to optimize the day-to-day management of loads.
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Inhabitat
Comprehensive monitoring of the relationship with customers thanks to the implementation of the Salesforce CRM.
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comrimack
We simplify budgeting and centralize incident management thanks to Salesforce.
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Do you want to know more about CRM?