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6 ways your technology provider fails you

Hiring the right technology provider can be a competitive advantage significant for digital transformation, but there are times when projects do not turn out as expected and it can become a real nightmare. Here we give you 6 examples of possible problems - and the solutions – when choosing a technology provider.

1. The provider does not offer flexibility in the solution:

An essential requirement for any technological development project is flexibility. Prefabricated solutions that become obsolete or that do not meet all the needs of our company, nor offer any differentiation against the competition is not a smart investment.

It is essential to identify the long and short term requirements, to have a clear vision of the project and to prepare responsibilities and expectations for the supplier. The right contractor will try to understand the unique nature of the project and possible expectations before the project is underway.

[learn_more caption=”Our Solution” state=”close] Our specialists in developing customized solutions they assume the client's challenge and make it their own. We have a own development framework that allows us to undertake any project according to the needs of your company.[/learn_more]

2. The provider does not offer a price according to the service:

When we have to hire different suppliers for each technological project of our company, our company may technology investment ends up being higher than we expected.

The subcontracting must optimize the business to free up time for the strategic approach. A tech company's rates are a reflection of skills, experience, and quality of work.

[learn_more caption=”Our Solution” state=”close] Our teams are made up of professional profiles and adapt to the needs of each company. We help you in the complete technological process, to redefine traditional business models, innovate, and optimize costs, times, and decisions. [/learn_more]

3. The provider does not maintain good communication:

La communication ineffective is the main contributor to failure of a technological project. During the process, business goals can change and evolve, and if we don't explain what the goals are while working with an external provider, the relationship will not be productive.

It is advisable to agree on periodic follow-ups through multiple channels to review the work done and be clear about the concept of technological development. Must be outline the scope of the project specifying: technical requirements, lead times. forms of payment, guarantee of the work carried out, and subsequent maintenance.

[learn_more caption=”Our Solution” state=”close] We maintain regular communication and we continuously monitor changes to reduce risks and ensure fast, reliable and secure technological development.[/learn_more]

4. The supplier does not have experience in your sector:

In the market there are some technological solutions that are common to practically all industries, but that does not mean that we will always obtain greater value of our ICT implementation if we bet on suppliers that have experience in implementing technological solutions to our sector.

A service provider that not only understands your industry, but is also fully aligned with your business goals and culture, Is the best option.

[learn_more caption=”Our Solution” state=”close] Have experience in numerous sectors, gives us a Increased awareness of potential barriers or common mistakes in the development of the project or aspects that must be personalized for the greatest customer satisfaction. We contribute technology, experience and knowledge to technological development with the aim of turning your projects into reality.[/learn_more]

5. The provider does not support your team in technological change:

When we start a technological and innovation development, it is most likely that our company is about to adopt changes in the administration and organizational structure, and many questions may arise; How will the new technology interact with current systems? What software will we need to start working? What new responsibilities will my employees have?

We must prepare the team. By communicating the potential benefits of the project to staff, we will avoid possible resistance to the process and gain more efficiency along the way.

[learn_more caption=”Our Solution” state=”close] We understand that it is a more strategic than technological decisionTherefore, the first step should be a review of the existing business processes so that the technological steps are aligned with your business objectives. We treat, unify and integrate all the people in your company to facilitate a joint vision of the business, without technical and/or technological barriers.[/learn_more]

6. The provider does not convey trust:

It may be the case that there are misunderstandings or mistrust between the technology provider and your company. Often it is easy to neglect the importance of proximity to the supplier when applying all the forces to the execution of the project. But a great relationship will do much more to ensure the success of a technological development than the most scrupulous contract.

Closeness, trust and respect will give the team additional motivation. It's fundamental find the right balance and a responsible attitude towards work.

[learn_more caption=”Our Solution” state=”close] Closeness internally and externally is one of our main values. To reinforce this relationship of trust, we dedicate more than 40% of our computer resources to the control and automation of quality processes; and we have a multidisciplinary team with a high methodological component based on the good practices of CMMI and agile methodologies (SCRUM) for development.[/learn_more]

In short, although there will always be obstacles and difficulties in the development of a technological project, as in any other business, the benefits outweigh the risks if we have a strategy and a roadmap to success.

Choosing the right technology provider can ensure faster, cheaper and easier development. For more information about the services and products of Teralco Group, and what the digital transformation in companies consists of, do not hesitate to contact us by filling out our contact form contact. We will be happy to assist you.

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