Technology is here to stay. LCompanies understand that it is Impossible to grow without it. A digital transformation allows companies to manage themselves in a more efficient way, and increases competitiveness since it gives them the possibility of:
- Have the necessary information for decision making.
- Expand the means of communication with the client.
- Enter the electronic market.
The incorporation of new technology tests the culture of innovation of a company as well as its ability to adapt to new consumer habits. Technological developments must be adjusted to the needs of each company to control aspects as important as staff shifts, or billing.
Below we detail seven technological solutions that will change the way you work:
The endless amount of data generated in the different devices of a business can be captured with IoT systems, which together with technologies of Artificial Intelligence, and machine learning offer innovative solutions. Predict customer behavior, define efficient processes, adapt production in real time, offer predictive support, and support the smart business decision making, only just a few.
The data collected from the company is stored in data warehouse, inhouse or in the cloud. In this way, the information is accessible from anywhere, which allows you to issue invoices from your mobile, create budgets, etc. This facilitates the management, availability, and security of information. without further spending on physical infrastructure.
To improve the management of a company it is necessary translate business analysis results into action plans. The creation of audits as well as personalized checklists accessible from any device will help the company to make performance comparisons and innovate so that management is aligned with technological changes.
A personnel management software can optimize the management of a workforce. It will allow you to analyze work in real time, predict the needs of workers, and increase productivity.
Using technologies of Artificial Intelligence it will be possible to manage the optimal shifts, take into account the feedback of the employees, and offer an individualized treatment to satisfy each worker.
Knowing the level of customer satisfaction can give an important insight into whether the trade is being managed correctly. For this, technologies CRM, help to achieve the strategic and commercial objectives of a company, in addition to anticipating and responding to the needs of both current and potential markets.
A CRM allows you to have the opinion of clients in real time, detect possibilities of improvement and loyalty, as well as enhance the productivity and organization of the departments of a company. In this way, the personalization of services and products will increase, as well as the segmentation of the target audience to develop specific marketing campaigns.
With the rise of e-commerce, a fast, simple and reliable online payment system is the best way to transmit confidence to the client and ensure the closing of the sale. Implementing financial tools compatible with a business system makes it easier to control costs, generate sales forecasts, and automate processes.
To take control of each of the business processes, an ERP business management system optimizes activities and accelerates the growth of a company. Some of the benefits are integration and standardization of processes, electronic invoicing solutions, the integration of operational information and the establishment of best business practices.
The presence on the Internet is necessary for people to have all the information about a service or product quickly and effortlessly. According to him IAB Spain Annual Ecommerce Study, in 2018, 71% of Spanish Internet users bought online. Therefore, centralized management platforms, the technological development of applications, as well as connectivity and security systems are key. These technologies reduce both personnel and establishment costs and optimize distribution.
According to the same study, 45% of online shoppers in Spain last year delegated this task to their mobile devices. The development of a application it is a way of being closer to customers, and being accessible from anywhere at any time. Improve your position against the competition and allow you to send notifications to customers in a direct and efficient way.
Have a forecast of breakdowns and deterioration ensures a better level of service to customers as well as saving unexpected costs. New technologies facilitate the supervision of equipment and facilities, and inventory management. With an automated system, planning maintenance activities and recording repair costs will be much easier.
En Teralco Group We help you in the complete process of digital transformation, to redefine business models, innovate, and optimize costs, times, and decisions. We apply innovative solutions to traditional problems, opening new horizons in the era of digital transformation For businesses. For more information do not hesitate to contact contact with us, we will be happy to assist you.