WHAT ARE WE TALKING ABOUT?
Teralco Group understands Corporate Social Responsibility (hereinafter "CSR") as the responsibility that corresponds to the company for the impact of its activity on society. To fulfill this responsibility, Teralco Group integrates social, environmental, ethical, and human rights concerns. Through its CSR policy, Teralco Group must contribute to the following objectives:
· Develop the main activity responsibly, placing people at the center of its purpose.
· Improve the well-being of people, promote the economic and social development of the communities in which it is present.
· Promote a culture of ethical behavior and increase business transparency to generate credibility and trust among stakeholders.
· Improve the competitiveness of Teralco Group by assuming management practices based on innovation, equal opportunities, productivity, profitability and sustainability.
· Prevent and mitigate possible negative impacts derived from its activity.
This CSR policy aims to create a reference framework that contributes to defining and promoting behaviors that make it possible to generate value for all interest groups (customers, employees and society) within the framework of a culture of social responsibility that translates into the development of a responsible company.
THE PRINCIPLES THAT GUIDE US
Teralco Group, has as one of its objectives to develop a different way of using innovation for social purposes. For this reason, it bases its business on the search for profitability adjusted to ethical principles, always keeping in mind innovation and digital transformation and compliance with the law, on good practices and on the creation of long-term value for all stakeholders. interest groups. The principles that govern this policy are:
· Transparency and honesty as a manifestation of ethics in our actions.
· Closeness as a maximum to offer access to information and empathy.
· Professionalism and commitment to comply with everything proposed.
· Flexibility as a way to promote a better quality of life.
· Innovation as the basis of any act or idea.
· Teamwork, thanks to the union of forces the results will be better. Together we can change things.
OUR COMMITMENT
In order to comply with these principles, Teralco Group puts into practice the following concrete commitments:
Staff
· Respect diversity and promote equal opportunities, as well as non-discrimination for reasons of gender, age, disability or any other circumstance.
· Promote practices to reconcile work and family life.
· Implement practices to guarantee the safety of the workforce and ensure the health of all employees.
· Promote a culture of social commitment and shared values among employees.
· Comfort and safety in the work environment by providing parking and free medical insurance for employees.
· Create a space of trust and transparency between employees and the company.
· Encourage teamwork to improve on a day-to-day basis.
· Design career plans for each employee within the Teralco group.
· Identify training needs and invest in the professional and personal development of employees.
· Offer ergonomic workspaces and recreational spaces.
Society and environment
· Promote own or collective initiatives to achieve the United Nations Sustainable Development Goals.
· Participate in initiatives and collaborate with local organizations for international educational purposes.
· Promote actions against climate change as products that support the reduction of the carbon footprint.
Support the development of society through projects that provide solutions to latent problems
Clients
· Place customers at the center of our activity, in order to establish lasting relationships, based on mutual trust and value contribution.
· Innovation must be the basis of our projects with clients.
· Promote a transparent, honest and professional communication to facilitate the correct execution of the agreed projects.
· Promote the development of innovative products and services that can provide solutions to business needs.
WE CAN ALL PARTICIPATE
Teralco Group is proactive in systematically listening to the needs and expectations of stakeholders through a structured process with different channels and tools for communication, participation and dialogue.
MONITORING AND SUPERVISION
The Corporate Responsibility Policy corresponds to Management, Human Resources and Marketing, which will adopt the necessary measures for the implementation, supervision, development, application and review of this policy.
